Shipping Policy

Last Updated: September 20, 2026

At Syco Perfumes, we aim to process and deliver your orders as quickly and safely as possible. Please review the following shipping information before placing your order.

1. Order Processing

Orders are normally processed within 1–3 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of high order volume, processing may take longer than usual.

2. Delivery Time

After your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.

Delivery times are estimates and are not guaranteed. Delays may occur due to weather, public holidays, courier issues, incorrect address information, or circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the delivery location, order size, or applicable promotional offers.

Any free-shipping promotion will be subject to the terms stated at the time of the promotion.

4. Delivery Areas

We currently provide delivery within Pakistan.

Delivery availability may depend on the courier service and the destination address.

If a particular area is not serviceable by our courier partner, we will contact you using the contact information provided with your order.

5. Cash on Delivery

If Cash on Delivery (COD) is available for your location, you may select it as a payment method during checkout.

For COD orders, please provide a valid phone number and complete delivery address so that the courier can contact you when required.

6. Order Tracking

Where tracking is available, tracking information may be provided after your order has been dispatched.

You can use the tracking information provided by the courier to monitor your shipment.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information.

If an order cannot be delivered because of an incorrect, incomplete, or unavailable address, additional delivery charges may apply for re-shipping.

Please contact us as soon as possible if you notice an error in your shipping information.

8. Delayed or Lost Shipments

If your order is delayed, please contact us so we can assist you in checking the shipment status with the relevant courier.

Once an order has been handed over to the courier, delivery is also subject to the courier's procedures and delivery timelines.

In the event that a shipment is confirmed as lost by the courier, we will work with the courier to determine the appropriate resolution.

9. Damaged Packages

If your package arrives visibly damaged, please take clear photos or videos of the package and product before opening or immediately after opening it.

Contact us as soon as possible so we can review the issue and assist you according to our Return & Refund Policy.

10. Contact Us

For questions about shipping or your order, please contact us:

Syco Perfumes
Email: sycozafi07@gmail.com
Phone/WhatsApp: +92 305 1333928

We reserve the right to update this Shipping Policy when necessary. Any changes will be posted on this page with an updated “Last Updated” date.